PLO MAINTENANCE

A. You can contact us via telephone, however, If you prefer to drop us a line by email, you can do so at enquiries@plomaintenance.co.uk. To chat with us on WhatsApp you can reach us on +44 7359057366 or you can complete our short enquiry contact form by clicking the link https://www.plomaintenance.services/contact.

A. We are a London-based company and our team has been set up to take your calls and enquiries remotely.

A. We are open on bank holidays and our telephone team is on hand to take your call.

A. Our website can be found by clicking the link here https://www.plomaintenance.services. Here you can view the services we offer and get more information on how you can set up a service subscription with us.

A. Yes, we will provide you with a full written quotation. Your quote will include the details of the work(s) you would like us to carry out and it will also give you a cost.

A. We do not charge for work per hour, our costs are charged for each project.

A. We will offer a refund within 14 days of making a payment providing work has not yet started and materials have not been ordered or purchased by the company. After 14 days, refunds will be considered on a case-by-case basis. Unfortunately, we cannot offer refunds or exchanges for materials that are perishable or custom-made.

A. Yes we accept card payments, we also accept payments by direct bank transfer.

A. We take a 50% deposit before we start the work. Large projects that require a number of phased payments throughout will be taken at each agreed stage and this will be stated on your quote.

A. As stated in our Terms & Conditions the information we collect are personal identifiers, contacts and characteristics (for example, your name, address and contact details) along with other information that enables us to analyse your use of the website.

A. We have robust systems in place to collect and store your information safely and to prevent any unauthorised access or disclosure we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.